This Privacy Policy explains how Phaibion Royal LLC (d/b/a Royal Energy) (“Royal Energy,” “we,” “us,” or “our”) collects, uses, and shares information when you visit royalenergy.co (the “Site”), submit a form, book a call, or otherwise contact us.
1. Information we collect
Information you provide
When you complete a form, request a discovery call, or contact us, we may collect your name, business name, email address, phone number, service area or location, and any details you choose to share about your business or enquiry.
Information collected automatically
When you visit the Site, we and the third-party tools below may automatically collect technical information such as your IP address, browser and device type, pages viewed, referring URL, and date and time of access — including through cookies and similar technologies.
Information from third parties
We may receive information from the service providers that power our forms, scheduling, and video — for example, when you submit our contact form or book a call.
2. How we use information
- To respond to enquiries and to schedule and conduct discovery calls;
- To provide, operate, maintain, and improve our services and the Site;
- To send information you request and, where permitted, relevant follow-up about our services;
- To maintain security, prevent fraud or abuse, and comply with legal obligations.
3. How we share information
We do not sell your personal information. We share it only with:
- Service providers that process data on our behalf, including: HighLevel / LeadConnector (forms & CRM), Calendly (call scheduling), Wistia (video hosting), Google Fonts (font delivery), and our website hosting provider. Each handles data under its own privacy terms.
- Legal & safety — when required by law, or to protect the rights, safety, or property of Royal Energy or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets.
4. Cookies & similar technologies
The Site and the embedded tools above use cookies and similar technologies to make the Site work, remember preferences, and understand usage (for example, video playback and form delivery). We do not run advertising or cross-site ad-tracking pixels. You can control cookies through your browser settings; disabling some cookies may affect how parts of the Site function.
5. Data retention
We keep personal information for as long as needed to respond to you, provide our services, and meet legal, accounting, or reporting requirements — after which we delete or anonymize it.
6. Data security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
7. Your choices & rights
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing emails at any time using the unsubscribe link or by contacting us.
California residents (CCPA/CPRA)
You have the right to know what personal information we collect, to request its deletion or correction, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share your personal information as those terms are defined under California law, and we will not discriminate against you for exercising your rights.
EEA / UK and other regions
Where applicable law (such as the GDPR or UK GDPR) applies, you may have rights to access, rectify, erase, restrict, or object to our processing of your personal data, and to data portability. Our legal bases for processing include your consent, our legitimate interests in operating and marketing our business, and compliance with legal obligations. To exercise any right, contact us using the details below.
8. Third-party links
The Site may link to third-party websites (for example, LinkedIn). We are not responsible for their content or privacy practices; please review their policies.
9. Children’s privacy
The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
10. International visitors
We operate from the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the United States.
11. SMS & text messaging
If you provide your mobile phone number and opt in — for example, by submitting a form or checking a consent box — you agree to receive SMS text messages from Royal Energy relating to your enquiry, appointment or booking notifications, customer-care and conversational replies, and, where you have agreed, marketing or promotional messages.
Your mobile opt-in is never shared. No mobile information — including your phone number and your SMS opt-in or consent — will be shared with any third parties or affiliates for marketing or promotional purposes.
Opting out. You can opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation and will not receive further SMS messages unless you opt in again.
Help. For help with our SMS messaging, reply HELP to any message, or email us at phaibion@royalenergy.co.
Message frequency may vary. Message and data rates may apply.
12. Changes to this policy
We may update this Policy from time to time. Changes take effect when posted, and we will update the “Last updated” date at the top of this page.
13. Contact us
Phaibion Royal LLC (d/b/a Royal Energy)
1309 Coffeen Avenue, Ste 1200, Sheridan, WY 82801, USA
Email: phaibion@royalenergy.co